{"id":2671,"date":"2015-01-28T17:53:15","date_gmt":"2015-01-28T21:53:15","guid":{"rendered":"http:\/\/shieldsgroup.com\/?p=2671"},"modified":"2015-01-28T18:18:56","modified_gmt":"2015-01-28T22:18:56","slug":"whats-your-style-of-oversight","status":"publish","type":"post","link":"https:\/\/www.shieldsgroup.com\/blog\/2015\/01\/28\/whats-your-style-of-oversight\/","title":{"rendered":"What&#8217;s Your Style of Oversight?"},"content":{"rendered":"<p><strong>Somewhere along the way, when conversation addresses\u00a0overseeing a group of people, a distinction between two kinds of oversight will be made.<\/strong> Different people will use different terms, but in general, the line is drawn between those who communicate vision and values and those who communicate structure and detail.<\/p>\n<h2>Terms in this Post<\/h2>\n<p>For my purpose here, I will use the two terms: <em>Manager<\/em> and <em>Leader<\/em>. A <em>manager<\/em>, in this post, will refer to the one\u00a0who makes sure you do exactly as he or she tells you. The <em>leader<\/em>, in this post, will refer to the\u00a0one who gives you the direction and vision, then expects you to run with it.<\/p>\n<p>Everyone feels like the\u00a0<em>leader\u00a0<\/em>is superior, right? If you want a company to grow, you better empower people, so, yeah,\u00a0<em>leading\u00a0<\/em>is better than\u00a0<em>managing<\/em>.<\/p>\n<p>Or is it?<\/p>\n<h2>Let&#8217;s contrast a couple of companies for a moment.<\/h2>\n<p>Let&#8217;s think about Apple and Google. Do you see <em>management<\/em> in them or <em>leadership<\/em>? Naturally, they have both.<\/p>\n<p>If you read the books detailing\u00a0the early days of the PC revolution, you will see that Steve Jobs was a visionary from the start. And when you hold\u00a0<em>any\u00a0<\/em>smart phone in your hand, you are holding the vision of Steve.<\/p>\n<p><strong>But was Steve a <em>leader<\/em> or was he a\u00a0<em>manager <\/em>in those days?\u00a0<\/strong>Apart from speaking of Jobs&#8217; visionary qualities, those early tech histories speak of how demanding Steve was; of how exacting he was concerning the way the earliest MACs were to run. Stories abound of the inflexibility of Steve in reference to deadlines, details, and hours worked. This doesn&#8217;t feel like <em>leadership<\/em>, in the way we&#8217;re using the term. It feels like <em>management.<\/em>\u00a0 Micromanagement.<\/p>\n<p>It would seem that Steve found himself in the\u00a0position of looking over the shoulder of programmers until the end. The protocol he put in place in the Apple App Store serves as an example. To this day, it takes a good deal of time to have an app approved for the iOS. And until then, there&#8217;s no way to use it, shy of rooting (jail-breaking) your device. The iOS is a\u00a0system led by the vision of Steve Jobs and protected by the management of the same man.<\/p>\n<p><strong>Does Google work that way?<\/strong> At times. However, when I look from here, I see a bit\u00a0less <em>management<\/em> and more <em>leadership<\/em>. That may explain why some things are so sloppy: Google Plus&#8217; way of uploading photos to live events is an example.<\/p>\n<p>The story of <a title=\"Ingress Creator, John Hanke\" href=\"http:\/\/www.wired.co.uk\/news\/archive\/2014-07\/14\/ingress-ios-john-hanke\" target=\"_blank\">Ingress <\/a>would lead us to believe that Google finds creative people, connects them with their values and vision, and sets them free to create. John Hanke worked in Google&#8217;s Geo division and then, ready to start another venture, was saying goodbye to Google. But when Google heard of Hanke&#8217;s idea, they took it on as their own project, letting him do what he wanted with Google&#8217;s resources. The concept fit with Google&#8217;s values and vision, so they <em>let the game begin<\/em>. This is more\u00a0<em>leadership<\/em> than\u00a0<em>management.<\/em><\/p>\n<p>The Google Play Store serves as another example. There is less screening of applications at the Play Store than at Apple&#8217;s App Store. This is dangerous, in that it allows unscrupulous people to upload malware that can be installed on Android devices. But it invites more programmers to the party, to create whatever they like. The result is that the Play Store took little time to catch up with Apple&#8217;s &#8220;There&#8217;s an App for that&#8221; mantra. Play Store <em>leadership<\/em> rather than <em>management<\/em> was what was needed in those years.<\/p>\n<p>And to this day you can install any APK you find onto your android device without rooting it. You simply uncheck a check-box and your device is capable of accepting software from any source. Capable and vulnerable.\u00a0<em>Leadership\u00a0<\/em>has its risks.<\/p>\n<h2>Okay &#8212; Here&#8217;s the Point<\/h2>\n<p>I&#8217;m not making an argument in\u00a0the Apple vs Google\u00a0vs MicroSoft debate. I am using my observation of something with which we&#8217;re all pretty familiar to make a point about oversight. The stories of these tech giants illustrate that both styles of oversight were and are used in their successes.<\/p>\n<p>Perhaps\u00a0the mistake we often make is creating a dichotomy between <em>management<\/em> and <em>leadership<\/em>. Both are valuable. Both are even essential. There&#8217;s a time to <em>manage<\/em>. Even to micro-manage. And there&#8217;s a time to <em>lead<\/em> by handing people values and vision and let them fly (or even fail).<\/p>\n<h2>Questions About Your Style of Oversight<\/h2>\n<p><strong>The question, for many of us, is which style is your default style?<\/strong> Do you tend to manage &#8212; even micro manage &#8212; by default? Or, do you tend more to talk to people about the end product and let them do, or die. Sometimes <em>management<\/em> is the right mode. Sometimes <em>leadership <\/em>is right. Chances are you automatically use one or the other. If you&#8217;re unaware of this, you probably won&#8217;t be intentional in choosing the right style for the circumstances you are in.<\/p>\n<p><strong>The next\u00a0question is\u00a0<em>why?<\/em> <\/strong>Why do you automatically use\u00a0the style of oversight you use? If you default to the\u00a0<em>management\u00a0<\/em>style, then you&#8217;re probably prone to micro-managing. You probably <em>manage<\/em> when you should <em>lead\u00a0<\/em>without even thinking of it. Or, if your default style is to\u00a0<em>lead\u00a0<\/em>then you might be doing so when you should be <em>managing<\/em>. This is why you need to ask yourself <em>why<\/em>?\u00a0Why do you default to the style you do? I could make suggestions, but if I did that, it might prevent you from doing the soul-searching necessary.<\/p>\n<p><strong>A third question is\u00a0<em>how?\u00a0<\/em><\/strong>How can you discern which style is needed where and when? That&#8217;s the topic for another blog post.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Somewhere along the way, when conversation addresses\u00a0overseeing a group of people, a distinction between two kinds of oversight will be made. Different people will use different terms, but in general, the line is drawn between those who communicate vision and &hellip; <a href=\"https:\/\/www.shieldsgroup.com\/blog\/2015\/01\/28\/whats-your-style-of-oversight\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":464,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[593,188,150,594,395,595,591,596,187,592],"class_list":["post-2671","post","type-post","status-publish","format-standard","hentry","category-relationships","tag-android","tag-apple","tag-google","tag-ios","tag-leadership","tag-leading","tag-management","tag-managing","tag-tech","tag-vision"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9XvmV-H5","_links":{"self":[{"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/posts\/2671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/users\/464"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/comments?post=2671"}],"version-history":[{"count":15,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/posts\/2671\/revisions"}],"predecessor-version":[{"id":2686,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/posts\/2671\/revisions\/2686"}],"wp:attachment":[{"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/media?parent=2671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/categories?post=2671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.shieldsgroup.com\/blog\/wp-json\/wp\/v2\/tags?post=2671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}